Intellidex’s Senior banks analyst Nolwandle Mthombeni joins The Morning Review with Lester Kiewit to discuss why banks are closing branches and what is happening in the bank industry in terms of a consumer interface.

“We’re really in a digital age now where everything is moving towards banking in a digital manner. For the most part banks are also trying to usher the South African consumer a long by sort of forcing them to adopt digital channels and business done by even just reducing the footprint as well as adding self-service terminals,” says Mthombeni.

Listen here to the full interview here: